As we are offering you these products for the first time we can’t, of course, offer you any customer feedback yet.
However, we have hundreds of satisfied customers who have purchased products from our Italian lighting and Venetian mirror sites. In many cases they have bought products made by the same suppliers we have sourced to bring you our Murano glass sculptures. We are using the same delivery methods, and our management and administration teams remain the same. So we think we are quite justified in sharing with you just a few of the comments we have received, particularly as so many people have had wonderful things to say about our great service over the years, and about the lengths to which we have gone to make sure that often very fragile pieces have been packaged and handled with such care.
"I would like to thank you for your excellent customer service and patience whilst ordering our product...I would definitely recommend you. Thank you"
– Susan Davies
"Thank you, your service and help have been excellent. Would recommend you to anyone"
– Janice Weeks
"Many thanks for the replacement glass for my lamp, and thanks for the extra one. Both arrived well packed and in one piece. All up and running, looks beautiful. I got the bulbs from Euro Batteries as you suggested. Thanks so much for your attention and for getting the problem sorted out, will deal with you again when I want more lighting"
– Sarah Robins
"I wanted to purchase a Murano chandelier for my husband’s 50th birthday without him knowing and was absolutely delighted with my purchase which was delivered by courier to my home in Canada, extremely well-packaged and undamaged. Carl and Karen’s assurance that any damaged pieces would be replaced was completely reassuring but thankfully not necessary. I would like to take this opportunity to thank you both very much for your wonderful service and your prompt responses to my never-ending enquiries which to me was worth a million ‘cookies’!!! I wish you much continued success with your business"
– Sincerely, Jane Brook Calgary, Canada
"Just a quick note to say the light arrived on Friday night. It is up and looks fantastic – exactly what we wanted. Thanks for your efficient and courteous help"
– Dave Collyer
"Just a quick note to say the chandelier has arrived, fantastic...it looks beautiful, really makes the room .Thank you both for your very professional help and I look forward to working with you both in the future"
– Mr Galloway
"I was a bit sceptical having my mother make such a large purchase from someone we did not know, and from a place so far away, but this turned out to be a wonderful experience. My mother thought you were such a gentleman when you called her and was very impressed by you. And the glass speaks for itself. I just want to thank you for everything ,we really appreciate it!!"
"Many thanks for your customer care, keeping me updated with delivery progress etc. I even had a phone call from the carriers this morning advising delivery times. I will be recommending your company to friends. Again, many thanks!"
"Hello, my new 8 light ceiling chandelier is hanging now on the ceiling and it is absolutely gorgeous. Although I required an extra arm, the way you provided me with it is outstanding. I am very impressed with your high-class services. Your time frame is impressive as well as your products. I will highly recommend your store to all my friend, colleagues and acquaintances. Thank you"
– A Leo, Norway